Return & Refund Policy

At BeastNutrition.pk, customer satisfaction and trust are our top priorities. While we ensure that every product is 100% authentic and carefully packed, we understand that issues may sometimes occur. This policy explains when and how you can request a return or refund.

Eligibility for Returns

Returns will only be accepted under the following conditions:

  • You received the wrong product.

  • The product was damaged during delivery.

  • The product packaging/seal is intact and unopened.

⚠️ Note: For safety and hygiene reasons, we cannot accept returns of opened or used supplements.

Request Timeline

  • Customers must request a return within 48 hours of receiving the order.

  • Requests made after this period will not be eligible.

Refund Process

  • Once your return is approved, we will either:

    • Send a replacement product, or

    • Process a refund through your original payment method (in case of prepaid orders).

  • Refunds may take 5–10 working days depending on your bank/payment provider.

Non-Returnable Items

  • Opened or partially used supplements

  • Products with tampered or broken seals

  • Products returned after 48 hours of delivery

  • Items purchased during clearance or special sales (unless damaged/wrong item sent)

How to Request a Return

To request a return/refund, please contact us at:
📧 Email: admin@beastnutrition.pk
📞 WhatsApp/Call: 0311-5247979

Please provide:

  • Order number

  • Product details

  • Reason for return (with photo evidence, if applicable)

Shipping Costs for Returns

  • If the return is due to our error (wrong/damaged item), we will cover return shipping costs.

  • If the return is due to customer preference (e.g., change of mind), the customer must bear the return shipping cost.

✅ At Beast Nutrition, we’re committed to delivering authentic products and reliable service. This policy helps us maintain transparency while ensuring your supplements are handled with the highest level of care.